Assessing Level of Satisfaction of Breast Cancer Patients about Nursing Care in Rizgari Teaching Hospital in Erbil City

Abstract

Background: Patients' satisfaction has become an established outcome indicator of the quality and efficiency of the health care system.

Objective: The aim of this study was to assess the level of Breast cancer patients' satisfaction toward nursing care in selected hospital of Erbil city in Iraqi Kurdistan Region.

Materials and Methods: A descriptive study was designed at oncology ward of Rizgari Teaching Hospital.
Participants were interviewed and questions were asked. It started in 1st June to 20th September 2014.The
questionnaire included demographical data: gender, educational qualification, history of cancer in the family, family
income, type of hospital room and duration of stay in hospital, and type of treatment and frequency of hospitalization were analyzed by using Rating Scale
Results: 60 patients participated in this study. Likert scale was used to assess the levels of satisfaction. Chi-square
analysis was computed to find the associations between the levels of satisfaction and demographic variables. 30
patients had a scored between 60-80 and considered to have a good level of satisfaction toward nursing care.
However, 30 participants had scoring between 38-59 and are considered to have average level of satisfaction.

Conclusion: The study concluded breast cancer patients had positive attitude toward nursing care. be conducted to
assess the level of breast cancer patients’ satisfaction toward nursing care

Recommendations: Further research including further oncology hospitals.